Shipping & Returns
Welcome to COPO Distributors LLC & Supply Terms & Conditions of Use
These terms and conditions of use apply to and govern your use of this website
site (the “Site”). Your use of the Site signifies your agreement to be bound by
these terms and conditions. If you do not agree to be bound by these terms and
conditions of use, you may not access or otherwise use the Site. COPO
Distributors LLC Privacy Policy addresses COPO Distributors LLC use and release
of information collected from your use of the Site.
Ownership & Restrictions
Changes to Site or Content
Use License
Privacy Policy
Trademarks
Links to Third Party Sites
COPO Distributors LLC and Supply Information
Payment Methods
General
Taxes
Freight
Freight Claims & Shortage
Return Policy Guarantee
Return Policy Terms & Conditions
Return & Exchange Procedures
Employment Policy
Ownership & Restrictions
COPO Distributors LLC owns, controls, licenses or has the right to use and
provide the Site and all material on the Site, including without limitation,
text, images, articles, photographs, and illustrations, audio and video clips
collectively the "Content". The Site is protected by copyright as a collective
work and/or compilation, pursuant to U.S. copyright laws, international
conventions, and other copyright laws. COPO Distributors LLC is the owner of the
copyright in the entire Site. COPO Distributors LLC owns a copyright in the
selection, coordination, arrangement and enhancement of the Site. You agree to
abide by any and all copyright notices, information or restrictions displayed on
the Site.
Changes to Site or Content
COPO Distributors LLC shall have the right, for any reason and in its sole
discretion, to terminate, change, suspend or discontinue any aspect of the Site,
including but not limited to, Content, features, or hours of availability. COPO
Distributors LLC may also impose limits on certain features and services or
restrict your access to parts or the entire Site without notice or liability.
Use License.
COPO Distributors LLC grants you permission to view this Site and to print
individual pages from this Site for your own personal, noncommercial use,
provided that you agree to and accept without modification the notices, terms
and conditions set forth in this agreement. You may not modify, copy (except as
set forth in the preceding sentence), distribute, transmit, display, perform,
reproduce, publish, license, create derivative works from, transfer or sell any
information, material, software, products or services from this Site.
Your use of this Site constitutes your agreement and acceptance without
modification of the notices, terms and conditions set forth herein. In addition,
as a condition of your use of this Site, you represent and warrant to COPO
Distributors LLC that you will not use this Site for any purpose that is
unlawful, immoral or prohibited by these terms, conditions and notices.
Privacy Policy
COPO Distributors LLC is sensitive to privacy issues on the Internet. We believe
it is important that you know how we treat the information about you which we
receive on the Internet.
In general, you can visit COPO Distributors LLC on the Worldwide Web without
telling us who you are or revealing any information about yourself. Our Web
Servers collect the domain names, not the e-mail addresses, of visitors. This
information is aggregated to measure the number of visits, average time spent on
site, pages viewed, etc. COPO Distributors LLC uses this information to measure
the use of our Site and to improve the content of our Site.
COPO Distributors LLC has created this privacy statement in order to demonstrate
our firm commitment to our visitors’ and customers’ privacy.
We use personal information provided on order forms, such as a purchaser’s name,
e-mail address, physical address and credit card, to fulfill merchandise orders.
We may also use order information to contact a purchaser when necessary, such as
when a delivery may be delayed or when an ordered product is out-of-stock. COPO
Distributors LLC may use personal information to notify consumers about new
products or services. If we do, we will provide you with an e-mail address by
which you may inform us that you do not wish to receive such materials in the
future. COPO Distributors LLC will not share any personal information without
your written permission with any unaffiliated third parties, unless required by
law.
Trademarks
The trademarks, service marks and logos (the “Trademarks”) used and displayed on
this Site are registered and unregistered Trademarks of, COPO Distributors LLC
d/b/a GSMetals.net. Nothing on this Site should be construed as granting, by
implication, estoppels or otherwise, any license or right to use any Trademark
displayed on the Site, without the prior written permission of the Trademark
owner. COPO Distributors LLC aggressively enforces its intellectual property
rights to the fullest extent of the law. The name of COPO Distributors LLC or
other related companies may not be used in any way, including in advertising or
publicity pertaining to distribution of materials on this Site, without prior,
written permission from COPO Distributors LLC. Fair use of COPO Distributors LLC
Trademarks requires proper acknowledgment. Other product and company names
mentioned in this Site may be the Trademarks of their respective owners.
Links to Third Party Sites
This Site may contain links to Sites owned or operated by parties other than
COPO Distributors LLC. Such links are provided for your reference only. COPO
Distributors LLC does not control outside Sites and is not responsible for their
content. COPO Distributors LLC inclusion of links to an outside Site does not
imply any endorsement of the material on the Site or, unless expressly disclosed
otherwise, any sponsorship, affiliation or association with its owner, operator
or sponsor, nor does COPO Distributors LLC inclusion of the links imply that
COPO Distributors LLC is authorized to use any trade name, trademark, logo,
legal or official seal or copyrighted symbol that may be reflected in the linked
Site.
COPO Distributors LLC Information
THE INFORMATION AND MATERIALS IN THIS SITE ARE PROVIDED FOR YOUR REVIEW IN
ACCORDANCE WITH THE NOTICES, TERMS AND CONDITIONS SET FORTH HEREIN. THESE
MATERIALS DO NOT NECESSARILY REFLECT THE OPINIONS OF COPO DISTRIBUTORS LLC OR
ANY OF ITS AFFILIATES OR AGENTS. THESE MATERIALS ARE NOT GUARANTEED OR
REPRESENTED TO BE COMPLETE, CORRECT OR UP-TO-DATE. YOU MAY NOT ACT OR RELY ON
ANY INFORMATION OR MATERIALS IN THIS SITE AND YOU PARTICULARLY SHOULD NOT MAKE
ANY INVESTMENT DECISIONS BASED ON ANY INFORMATION OR MATERIALS IN THIS SITE. YOU
MUST INDEPENDENTLY VERIFY THE ACCURACY OF ALL SUCH INFORMATION AND MATERIALS
BEFORE ACTING OR RELYING THEREON OR MAKING ANY INVESTMENT DECISIONS IN
CONNECTION THEREWITH. THESE MATERIALS MAY BE CHANGED FROM TIME TO TIME WITHOUT
NOTICE.
NO WARRANTIES; EXCLUSION OF LIABILITY.
COPO DISTRIBUTORS LLC MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF THE
MATERIALS ON THIS SITE FOR ANY PURPOSE. ALL SUCH MATERIALS ARE PROVIDED “AS IS”
AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. COPO
DISTRIBUTORS LLC. SPECIFICALLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY
KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. COPO DISTRIBUTORS
LLC SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS
IN THE CONTENT OF THIS SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS
SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY
INCUR IN CONNECTION WITH THIS SITE. YOUR USE OF THIS SITE IS AT YOUR OWN RISK.
IN NO EVENT SHALL EASY RACK, THEIR AFFILIATES OR AGENTS BE LIABLE FOR ANY
DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, THE MATERIALS IN THIS
SITE, THE DELAY OR INABILITY TO USE THIS SITE OR OTHERWISE ARISING IN CONNECTION
WITH THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE,
EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. SOME STATES AND/OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT SHALL THE TOTAL LIABILITY OF COPO DISTRIBUTORS LLC, THEIR
SUBSIDIARIES AND AFFILIATES TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION
(WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR
OTHERWISE) ARISING FROM THESE TERMS AND CONDITIONS OF USE OR YOUR USE OF THE
SITE EXCEED, IN THE AGGREGATE, $100.
Payment Methods
Credit Cards - We currently accept Visa, Master Card,Discover. Credit card
surcharge may be applicable for using your credit card with COPO Distributors
LLC. Please be sure to provide your exact billing address and telephone number
(the address and phone number your credit card bank has on file for you).
Incorrect information may cause a delay in processing your order. Your credit
card will be billed upon shipment of your order.
Wire Transfers, Money Orders, Cashier's Checks, Company Checks, & Personal
Checks – COPO Distributors LLC accepts money orders, cashier's checks, personal
checks, and company checks only by mail, and only in U.S. Dollars. For checks,
money orders or cashier's checks, please allow up to 5 working days after
receipt of payment for clearance of funds before the order is processed. Wire
transfer orders are processed immediately upon confirmation of receipt of funds
in our bank account. COPO Distributors LLC cannot guarantee the availability of
a product by the time funds clear or payment is received. We will charge a $25
fee on all returned checks.
For those orders that are qualified as custom orders and which may require
special upholstery, color finish, fabrication lead time, etc, your credit card
may be billed in advance to ensure availability of funds. Some custom orders may
take up to six (6) weeks to complete. All International Orders require
payment-in-full via bank wire transfer prior to the release of the order. All
wire transfer fees are the responsibility of the client.
General
This Site resides on a server in Houston, Texas, USA. You agree that this
agreement and your use of this Site are governed by the laws of the State of
Texas, USA. You hereby consent to the exclusive jurisdiction and venue of the
courts, tribunals, agencies and other dispute resolution organizations in
Houston, Texas, USA in all disputes (a) arising out of, relating to, or
concerning this Site and/or this agreement, (b) in which this Site and/or this
agreement is an issue or a material fact, or (c) in which this Site and/or this
agreement is referenced in a paper filed in a court, tribunal, agency or other
dispute resolution organization. Use of this Site is unauthorized in any
jurisdiction that does not give full effect to all provisions of this agreement,
including without limitation this paragraph and the warranty disclaimers and
liability exclusions above. COPO Distributors LLC has endeavored to comply with
all legal requirements known to it in creating and maintaining this Site, but
makes no representation that materials on this Site are appropriate or available
for use in any particular jurisdiction. Use of this Site is unauthorized in any
jurisdiction where all or any portion of this Site may violate any legal
requirements and you agree not to access this Site in any such jurisdiction. You
are responsible for compliance with applicable laws. Any use in contravention of
this provision or any provision of this agreement is at your own risk and, if
any part of this agreement is invalid or unenforceable under applicable law, the
invalid or unenforceable provision will be deemed superseded by a valid,
enforceable provision that most closely matches the intent of the original
provision and the remainder of the agreement shall govern such use.
Any claim, dispute or controversy arising out of, relating to or concerning this
Site and/or this agreement shall be decided by binding arbitration in accordance
with the Rules of the American Arbitration Association and any such arbitration
proceedings shall be brought and held in Houston, Texas, USA. The decisions of
the arbitrators shall be binding and conclusive upon all parties involved and
judgment upon any award of the arbitrators may be entered by any court having
competent jurisdiction. This provision shall be specifically enforceable in any
court of competent jurisdiction.
You agree that no joint venture, partnership, employment or agency relationship
exists between you and COPO Distributors LLC as a result of this agreement or
your use of this Site.
COPO Distributors LLC performance of this agreement is subject to existing laws
and legal process and nothing contained in this agreement is in derogation of
COPO Distributors LLC right to comply with law enforcement requests or
requirements relating to your use of this Site or information provided to or
gathered by COPO Distributors LLC with respect to such use.
This agreement constitutes the entire agreement between you and COPO
Distributors LLC with respect to this Site. This agreement supersedes all prior
or contemporaneous communications and proposals, whether electronic, oral or
written, between you and COPO Distributors LLC with respect to this Site. No
modification of this agreement shall be effective unless it is authored by COPO
Distributors LLC or its affiliates, or unless it is physically signed by a COPO
Distributors LLC officer. Any alleged waiver of any breach of this agreement
shall not be deemed to be a waiver of any future breach. A printed version of
this agreement and/or of any notice given by COPO Distributors LLC in electronic
form shall be admissible in judicial or administrative proceedings based upon or
relating to this agreement or your use of this Site to the same extent and
subject to the same conditions as other business documents and records
originally generated and maintained by COPO Distributors LLC in printed form.
Taxes
Prices are subject to state and federal taxes, where applicable. All sales
within the State of Texas are subject to state sales tax at a rate of 8.25%,
unless an exemption or resale certificate is on file prior to shipping.
Freight
F.O.B. point of shipment, within U.S.A. and Canada. Freight is calculated to
point of shipment within the continental borders of U.S.A. Delivery to Freight
Forwarders or similar agents of the buyer and further shipment and must be
arranged by buyer. Drop shipment orders plus freight charges to third parties
must be prepaid. Delivery must be made to a residential or business address. No
P.O. Box is acceptable. Inspect shipments immediately for damage.
Our standard method of shipping orders to Hawaii, Alaska and Puerto Rico is via
UPS 2nd day service. All other United States possessions, including Guam, the
U.S. Virgin Islands, and American Samoa, are treated as International orders,
and are shipped UPS Express.
International shipments to Canada are shipped via UPS Express service in most
cases. We are not responsible for any additional charges and/or delay of
delivery due to International Customs Regulation, or any duties, brokerage fee,
tariffs or international taxes that may be applicable. Please allow 2-3 weeks
for delivery on parcels shipped internationally via air services due to
International Customs Regulations. The actual shipping cost may vary from the
quote by the shopping cart. All shipments that are refused or undeliverable at
the shipping address are subject to a 15 percent restocking fee.
If you have questions or concerns about your order and/or shipping procedures,
please contact us via e-mail at sales@gsmetals.net
Additional shipping charges may apply for oversized items or International
orders. Thank you! Freight
Claims & Shortage
All claims for lost or shortage shipments or damaged merchandise in transit,
concealed or apparent, caused by a freight carrier must be filed directly with
the freight company. Title to all merchandise passes to the buyer upon
consignment to carrier. Owner must initiate freight claim. All products are
shipped UPS or FEDEX unless specified otherwise. Delivery is scheduled for 2 to
4 weeks after receipt of the order. Contact the factory for rush orders. It is
the customer's responsibility to check all import regulations in the country of
the final destination prior to placing the order. The customer is responsible
for all import tariffs and duties. The customer must address any losses/ damages
which may have occurred during transit or upon inspection by the local customs
agency directly with the freight company or the agency. All international orders
are FINAL and are not returnable or refundable. Return Policy Guarantee
COPO Distributors LLC warrants its products against defects in material and
workmanship. Without charge, COPO Distributors LLC will either repair or replace
(COPO Distributors LLC reserves the right to decide between repair or
replacement) any properly installed COPO Distributors LLC product which fails
under normal operating conditions within the specified warranty period of
one-year for fixtures (excluding lamps/bulbs) and transformers, from the date of
invoice, provided it is returned to the factory, transportation prepaid, and our
inspection determines it to be defective under the terms of this warranty. This
warranty covers only equipment manufactured by COPO Distributors LLC and does
not apply to any equipment of another manufacturer used in conjunction with COPO
Distributors LLC equipment.
Equipment of another manufacturer sold is warranted for 30 days from the date of
delivery. Following this 30 day period, the warranty reverts to the original
equipment manufacturer.
Return Policy Terms & Conditions
Returned items that have suffered physical damage by the customer will not be
accepted for any reason. Locker components may be returned within a period of 30
days from the date of delivery, and are subject to a 25-35% restocking fee.
Defective parts or systems will be exchanged with the same parts or systems,
using the same shipping method of the original order. Additionally expedited
shipping may be requested by the customer; however the customer will be
responsible for the difference in price between the original shipping method and
the shipping method requested at the time of the replacement. Shipping is
non-refundable. All returns must be accompanied by a Return Goods Authorization
(RGA) number, unless otherwise specified. Sales on electrical components such as
lamps/bulbs and relays are final and nonrefundable. Custom fabricated COPO
Distributors LLC trims are not returnable.
Return & Exchange Procedures
To request an RMA (Return Merchandise Authorization), send an email returns@GSMetals.net;
remember to include your name, date of purchase, reason for return, and order
number in your email request. Refunds for credit card purchases will be credited
back to the original credit card, only. Refunds for cash or check will be mailed
to the original customer.
All returned items must be received in the original packaging, undamaged, with
no missing parts, instructions or accessories, and must be in resalable
condition. Please include the RMA # on the return shipping label.
Click here to submit an RMA request
Pricing and Typographical Errors
Due to the nature of the metal and products industries, all prices are subject
to change without notice. We make every effort to provide you the most accurate,
up-to-the-minute information. Despite our best efforts, a small number of the
items on our web site may be incorrectly priced.
In the event a product is listed at an incorrect price due to typographical,
photographic, or technical error or error in pricing information received from
our suppliers, COPO Distributors LLC shall have the right to refuse or cancel
any orders placed for product listed at the incorrect price.
While we make every attempt to verify prices before charging your credit card,
COPO Distributors LLC shall have the right to refuse or cancel any orders placed
on incorrectly priced product whether or not the order has been confirmed and
your credit card charged. If your credit card has already been charged for the
purchase and your order is canceled, COPO Distributors LLC shall immediately
issue a credit to your credit card account in the amount of the incorrect price.
We believe that day-in, day-out, our pricing is very attractive relative to our
competition. Combined with our product assortment, product availability and
service level, we believe that we offer a compelling shopping experience. With
that in mind, we do not "match" competitor's pricing or offer price protection.
Employment Policy
COPO Distributors LLC is an Equal Opportunity Employer. Applications must be
completed in person by the applicant at COPO Distributors LLC. Applications will
only be accepted when COPO Distributors LLC is hiring. Incomplete or reproduced
applications will not be acted upon. No person will be hired without an
interview. Interviews will be scheduled at the convenience of COPO Distributors
LLC. Applications will be considered active for 14 days. In order to be eligible
for hire, an applicant must have the skills and ability to perform the job,
employment references as to character as well as willingness to work, to accept
the offered salary, and to be personally interviewed. COPO Distributors LLC
gives certain preferences in hiring, but in no circumstances will COPO
Distributors LLC cease to be an Equal Opportunity Employer. Those hiring
preferences are first to previous employees of COPO Distributors LLC, next to
family members of current employees, next to persons referred by present
employees, and then to applicants at large.
|
